Privacy and Personal Data Protection Policy

Privacy and Personal Data Protection Policy

Effective Date: 7 August 2026

This Privacy and Personal Data Protection Policy describes how GeoWatt collects, uses, stores and protects personal data relating to visitors of www.geowatt.kz, representatives of customers, manufacturers, suppliers, partners and other persons interacting with GeoWatt.

GeoWatt respects individual privacy and processes personal data in accordance with the laws of the Republic of Kazakhstan, including the Law of the Republic of Kazakhstan “On Personal Data and Their Protection”, and, where applicable, data protection requirements of other jurisdictions, including the European Union General Data Protection Regulation (“GDPR”).

By using the GeoWatt website and providing information to us, you acknowledge that you have reviewed this Policy. Where applicable law requires separate consent, such consent will be requested separately.

1. Data Controller

The organisation responsible for processing personal data is:

GeoWatt LLP
9 Kazakpayeva Street
Almaty, Republic of Kazakhstan
E-mail: info@geowatt.kz
Website: www.geowatt.kz

Questions relating to personal data and privacy may be submitted using the e-mail address above.

2. Scope of This Policy

This Policy applies to information GeoWatt receives when you:

  • visit our website;
  • complete contact forms or questionnaires;
  • submit technical or commercial enquiries;
  • request equipment selection or an engineering solution;
  • download catalogues or technical materials;
  • communicate with GeoWatt;
  • request a commercial proposal;
  • participate in an existing or potential project;
  • interact with GeoWatt as a customer, manufacturer, supplier, consultant or business partner.

This Policy does not govern independent third-party websites accessible through external links on the GeoWatt website.

3. Personal Data We May Collect

Depending on your interaction with GeoWatt, we may process the following categories of information.

Contact and Professional Information

This may include:

  • first and last name;
  • company name;
  • job title;
  • country or region;
  • business e-mail address;
  • telephone number;
  • other contact information voluntarily provided by you.

Enquiry and Project Information

This may include:

  • content of your enquiry;
  • equipment or engineering solutions of interest;
  • project parameters;
  • facility information;
  • industrial process information;
  • technical requirements;
  • equipment selection data;
  • documents or files voluntarily provided by you.

Technical Information

When you visit our website, certain technical information may be processed automatically, including:

  • IP address;
  • browser information;
  • device type;
  • operating system;
  • language;
  • time of access;
  • pages visited;
  • referral source;
  • website interactions;
  • session information;
  • cookies and similar technical identifiers.

GeoWatt seeks to collect only information reasonably necessary for a specific legitimate business or technical purpose.

4. Purposes of Processing

We may process personal data in order to:

  • respond to enquiries;
  • handle technical and commercial requests;
  • select equipment;
  • develop engineering solutions;
  • analyse project requirements;
  • prepare technical and commercial proposals;
  • arrange meetings, negotiations and consultations;
  • communicate with manufacturers and technical specialists;
  • support equipment supply;
  • implement engineering projects;
  • provide catalogues and technical documentation;
  • perform contractual obligations;
  • provide technical support;
  • improve the structure and content of our website;
  • understand demand for our solutions and materials;
  • maintain website security;
  • prevent abuse;
  • analyse website performance and traffic sources;
  • comply with legal obligations;
  • protect the legitimate interests of GeoWatt, its customers and partners.

Personal data will not be used for purposes incompatible with the purposes for which it was originally obtained unless an appropriate legal basis exists.

5. Legal Bases for Processing

GeoWatt processes personal data on the legal grounds available under the laws of the Republic of Kazakhstan.

Where required by law, processing is carried out on the basis of the data subject's consent.

Kazakhstan's personal-data legislation requires collection and processing to be carried out for specific, predetermined and legitimate purposes and limits processing that is excessive in relation to those purposes.

Where the GDPR or another international data-protection regime applies to a specific processing activity, the relevant legal basis may include:

  • consent;
  • taking steps at your request before entering into a contract;
  • performance of a contract;
  • compliance with a legal obligation;
  • GeoWatt's legitimate interests, provided that applicable individual rights and freedoms are respected.

6. Website Forms and Questionnaires

Information submitted through www.geowatt.kz forms is processed directly by GeoWatt.

Form submissions are:

  • transmitted to the GeoWatt website server;
  • stored on hosting infrastructure located in the Republic of Kazakhstan;
  • delivered to authorised GeoWatt personnel by e-mail;
  • used to process the relevant enquiry.

Website form information is not automatically forwarded to foreign manufacturers or other third parties.

Where a particular request requires involvement from a manufacturer, technical specialist, supplier or GeoWatt partner, relevant information may be provided to such party to the extent reasonably necessary to address the request.

This may be necessary for:

  • technical equipment selection;
  • assessment of solution applicability;
  • confirmation of technical configuration;
  • pricing;
  • obtaining factory technical information;
  • proposal preparation;
  • technical project support.

7. Website Analytics and Technology Services

GeoWatt uses third-party technology services to understand website usage, maintain the website and improve its online presence.

Google Analytics

Google Analytics is used to measure website traffic and visitor interactions.

Under its standard implementation, Google Analytics may collect user and session statistics, approximate geographical location and information about browsers and devices. It may also use a first-party _ga cookie to distinguish users and sessions.

Google Tag Manager

Google Tag Manager is used to manage tags and scripts installed on the website.

The categories of information processed depend on the services and tags configured through Google Tag Manager.

Yandex Metrica

Yandex Metrica is used to analyse website traffic, visitor behaviour, traffic sources and page performance.

The Yandex Metrica terms provide for the collection of website visit and device information and its transmission to Yandex for the purpose of providing statistical information.

GeoWatt does not intend to send names, e-mail addresses, telephone numbers, website-form content or other directly identifying information through Yandex Metrica.

Yandex's guidance specifically restricts the transmission of identifying information such as names, telephone numbers, e-mail addresses and street addresses to Metrica except where specifically supported by the service.

Yandex Webmaster

Yandex Webmaster is used for:

  • search-indexing monitoring;
  • technical website diagnostics;
  • identification of search and technical issues;
  • management of the website's interaction with the Yandex search engine.

8. Cookies

The GeoWatt website may use first-party and third-party cookies and similar technologies.

They may be used to:

  • support normal website functionality;
  • maintain technical sessions;
  • store required settings;
  • measure website traffic;
  • distinguish visits and sessions;
  • analyse traffic sources;
  • understand use of individual pages;
  • generate aggregated statistics.

For example, Google Analytics may use the _ga cookie to distinguish users and sessions.

You may delete existing cookies or restrict their use through your browser settings.

Blocking certain cookies may affect specific website functions or the accuracy of analytics.

Where applicable law requires prior consent for particular analytics or other non-essential technologies, GeoWatt uses such technologies subject to the relevant legal requirements.

9. Location and Storage of Personal Data

GeoWatt's primary website server and website database are physically located within the Republic of Kazakhstan.

Information submitted through website forms is initially stored on infrastructure located in Kazakhstan.

This arrangement is intended to comply with Kazakhstan requirements relating to the location of databases used for storing personal data.

Relevant information may also be retained in GeoWatt business e-mail correspondence and other working systems reasonably required to process an enquiry or implement a project.

GeoWatt takes reasonable measures to restrict access to such information.

10. International Data Transfers

GeoWatt operates as an engineering, distribution and consulting company and cooperates with international manufacturers, suppliers and technical specialists.

Accordingly, a particular enquiry or project may require certain information to be transferred outside the Republic of Kazakhstan.

Any such transfer is carried out on an appropriate legal basis and is limited to information reasonably necessary for the relevant purpose.

The Law of the Republic of Kazakhstan “On Personal Data and Their Protection” contains specific requirements relating to cross-border transfers and permits such transfers in certain circumstances, including where appropriate consent has been obtained from the data subject.

The use of international website analytics and technology services may also involve technical processing of certain information outside Kazakhstan.

11. Recipients of Personal Data

Where reasonably necessary, limited access to personal data may be provided to:

  • authorised GeoWatt employees;
  • our hosting provider;
  • IT infrastructure providers;
  • e-mail service providers;
  • Google in connection with website analytics technologies;
  • Yandex in connection with Yandex Metrica and related services;
  • equipment manufacturers;
  • technical partners;
  • suppliers;
  • logistics providers;
  • service organisations;
  • professional consultants;
  • auditors;
  • legal advisers.

Information is shared only to the extent reasonably necessary for the relevant purpose.

GeoWatt may also disclose information to government or regulatory authorities where required by applicable law or a valid mandatory request.

GeoWatt does not sell personal data to third parties.

12. Data Retention

GeoWatt retains personal data only for as long as reasonably necessary for the purposes for which it was collected, unless a longer retention period is required or justified by:

  • applicable law;
  • contractual obligations;
  • accounting requirements;
  • warranty or service obligations;
  • the need to protect legitimate legal interests.

Information relating to a general enquiry may be retained for a reasonable period following completion of the communication.

Information relating to projects, equipment supplies and contracts may be retained for longer periods where required for business or legal purposes.

When information is no longer required, it may be deleted, destroyed or anonymised.

13. Information Security

GeoWatt applies reasonable technical and organisational measures designed to protect personal data against:

  • unauthorised access;
  • unlawful use;
  • accidental disclosure;
  • alteration;
  • loss;
  • destruction.

Access is limited to employees and authorised specialists who reasonably require the information to perform their duties.

However, no electronic transmission or storage method can guarantee absolute security.

14. Your Rights

Data subjects may exercise the rights available to them under the laws of the Republic of Kazakhstan and, where applicable, the laws of other jurisdictions.

Subject to applicable legal requirements, you may request:

  • information about whether GeoWatt processes your personal data;
  • access to your personal data;
  • correction or supplementation of inaccurate information;
  • termination of certain processing;
  • blocking of information;
  • deletion or destruction of information;
  • withdrawal of previously provided consent.

Requests may be submitted to:

info@geowatt.kz

To prevent unauthorised access or disclosure, GeoWatt may request information reasonably necessary to verify the identity of the requesting person.

Where the GDPR applies, additional rights may include restriction of processing, objection to processing, data portability and the right to lodge a complaint with the relevant supervisory authority.

15. Marketing and Informational Communications

Where you have separately consented to or otherwise lawfully subscribed to GeoWatt communications, we may provide information concerning:

  • engineering solutions;
  • new equipment;
  • manufacturers;
  • technical materials;
  • projects;
  • industry events;
  • GeoWatt news.

You may opt out at any time by contacting info@geowatt.kz or using an unsubscribe mechanism where one is provided.

Opting out of marketing communications does not affect technical, service or contractual communications necessary in relation to an existing enquiry or project.

16. Third-Party Links

The GeoWatt website may contain links to:

  • manufacturers' websites;
  • partner websites;
  • professional platforms;
  • social networks;
  • other external resources.

Once you leave the GeoWatt website, the processing of personal data is governed by the policies of the relevant third-party website operator.

GeoWatt is not responsible for the privacy practices of independent third-party websites.

17. Changes to This Policy

GeoWatt may update this Policy from time to time due to:

  • changes in applicable law;
  • development of the website;
  • introduction of new technologies or services;
  • changes in data-processing practices;
  • expansion of GeoWatt's international operations.

The current version will be published on www.geowatt.kz.

The effective date or date of the latest revision will appear at the beginning of this Policy.

18. Contact Information

For questions regarding privacy or personal-data processing, please contact:

GeoWatt LLP
9 Kazakpayeva Street
Almaty, Republic of Kazakhstan
E-mail: info@geowatt.kz
Website: www.geowatt.kz